Terms & Conditions

Scope

Your (The Customers , who uses the Lobbytech Cloud platform) privacy is important to Scrum System Pvt Ltd (Scrum System). This document discloses the information practices for Scrum System Pvt Ltd (the owner of Labbytech : Visitor Management Software) , including what type of information is gathered and tracked, how the information is used, and with whom the information is shared. This document also discloses the terms of commercial engagement between the customer & Scrum system.

Accessing Lobbytech Cloud Platform

Lobbytech is merely a technical platform provided by Scrum System P Ltd for Visitor Management based on this agreement between Scrum System P Ltd & the Customer. The customer agrees that the customer has decided to use the platform at will, after prior due diligence and with knowing the fact that it is a paid cloud based platform for Visitor Management Process.

Lobbytech Cloud is a paid service . The service level would differ based on the model opted by the Customer.

Lobbytech can be used with limited functionality without making any upfront payment however Scrum system reserves the right to stop providing the free service without any prior notice or without giving any reason.

For the paid service, after agreeing to these Terms & Conditions and clearing of due payments, you may access the site only though the credentials supplied to you. Ensuring the confidentiality of your credentials is solely your responsibility and Scrum System will not be responsible for any loss or damage caused by problems which are generally described as identity thefts. You should not share your credentials on any public forum.

Access to Lobbytech Cloud site is permissible only till the customer has paid for the services. In case of non-payment Scrum system reserves the right to stop the services.

Retaining Customer information

Lobbytech will retain the customer information till the customer is making the due payment as per the service model opted by the customer . For Free model the data may not be retained. Scrum System has a back to back agreement with Microsoft Corporation for the usage of the Microsoft Azure Cloud platform. All the terms of this said agreement will be enforced automatically on this agreement for availability, storage , security , Confidentiality etc.

Customer Information

You may choose to give us personal information or your firm's information in a variety of situations. For example, you may want to give us information, such as your name , your organizations name , address or e-mail id, Phone nos to correspond with you. You have agreed to upload this information at your discretion, with a clear intention of using certain functionality of Lobbytech. If you upload personal information or mobile phone number , the biometric information, photographs etc. about somebody else like your visitors , contractor etc. on Lobbytech , we will assume that you have their permission to do so. Scrum System will not share this information with any third party unless the state enforces a legal order to do so. Before sharing the information Scrum System will try to intimate the customer if it is legally permitted.

Access to Information

Adequate checks and balances are put in place to authorize the access to the information shared with Scrum system through the Lobbytech site. Depending upon the access rights the quantum of information may differ to different users. Before launching the service the customer has to ensure that the access to information to various stake holders is as per customers policies. Scrum system will not be responsible for any damages caused to the customer due to improper sharing of information through Lobbytech Cloud. The customer may alter, edit, and delete their own information on Lobbytech Cloud . The customer is free to use any information uploaded on the site for their audits or similar activities. Scrum system may access the information only for maintenance purpose . Scrum System may modify the data structures during version upgrades , merge or split information without informing the customer.

Legal & statutory requirements

The information provided on the site will never be shared by Scrum System with any third party. However if the state demands any information against any court order then Scrum System will be obliged to share the information . However the customer may be informed about the same before sharing the information if legally permitted.

Scrum System Administration

Scrum System administrators may delete, modify or add data to resolve the technical errors (if any), any probable data loss due to such activity will be first discussed with the Customer in advance.

Service Quality Monitoring

Certain transactions on Lobbytech Cloud platform may also involve you calling us or our calling you. Please be aware that it is Scrum System's general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.

Notification of Changes

These Terms & Conditions were last updated on 1st April 2015. A notice will be posted on our Web site home page for 30 days whenever these Terms & Conditions are changed in a material way.